Telax, a leading Cloud Contact Center software provider, has announced that it has selected Passage AI as its development partner, in the creation of features that leverage artificial intelligence (AI) for enhanced automation. Continue reading Telax selects Passage AI as Dev Partner for AI-enhanced Features
Daily Archives: February 14, 2019
Lexalytics® announces Text Analytics Suite availability for any computing environment
Lexalytics®, the leader in “words-first” machine learning and artificial intelligence, announced that its entire text analytics and natural language processing (NLP) product suite is available for deployment in any computing environment—on-premises; private, public or hybrid cloud; or individual workstation. Continue reading Lexalytics® announces Text Analytics Suite availability for any computing environment
For Third Consecutive Year NICE Named a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management
NICE announced that Gartner Inc. has positioned NICE as a Leader in the Magic Quadrant for Workforce Engagement Management1, published February 12. NICE has been recognized as a Leader in this report for the third consecutive year. To access a complimentary copy of the report, please click here. Continue reading For Third Consecutive Year NICE Named a Leader in Gartner’s Magic Quadrant for Workforce Engagement Management