Resilient plc announced that it has extended its smartnumbers reseller agreement with BT for a further five years. The multi-million pound contract will see BT continue to offer customers the BT smartnumbers suite of services aimed at solving their strategic business continuity and security challenges. Continue reading BT re-signs five-year contract with Resilient plc
Daily Archives: February 27, 2019
Enghouse Interactive Signs Partnership Agreement with Amillan
Enghouse Interactive has signed leading communications integrator, Amillan, as an elite member of its EMEA partner programme. The new agreement marks an expansion to an existing long-term relationship between the companies. Continue reading Enghouse Interactive Signs Partnership Agreement with Amillan
BookingBug Announces Partnerships with Yext and Twilio
BookingBug, the leader in customer journey management announced partnerships with industry-leading technology providers Yext and Twilio. Yext is a leading Digital Knowledge Management (DKM) platform designed to provide companies with the ability to control brand experiences across digital channels – including maps, search engines, voice, applications and other intelligent services that drive customer discovery and inform actionable decision making. Continue reading BookingBug Announces Partnerships with Yext and Twilio
Sparkcentral Announces Enhanced Instagram Support for its Enterprise Social Customer Service Platform
Sparkcentral announced Instagram support for its leading social messaging customer service platform, which allows marketing and care teams to respond and engage customers in real time over the world’s most popular online photo-sharing app and social network. Continue reading Sparkcentral Announces Enhanced Instagram Support for its Enterprise Social Customer Service Platform
Rakuten Selects NEC’s and Netcracker’s Next-Generation Digital Customer and Business Solutions
NEC Corporation and Netcracker Technology announced today that Rakuten, the Japan-based global leader in internet services, has selected Netcracker’s next-generation digital business and operations solutions to enable a disruptive go-to-market strategy with its mobile network launch. Continue reading Rakuten Selects NEC’s and Netcracker’s Next-Generation Digital Customer and Business Solutions
Quovim C3 Achieves Gold Partner Status from Genesys
Quovim C3, a provider of Contact Center and Unified Communications solutions and consulting services, announces its official Gold Partner status with long-time partner Genesys®, the global leader in omnichannel customer experience and contact centre solutions. Gold partner status is the highest echelon within the Genesys Partner Network. Continue reading Quovim C3 Achieves Gold Partner Status from Genesys
Tech Data Signs Distribution Agreement with Automation Anywhere in India
Tech Data announced that it has signed an India distribution agreement with Automation Anywhere, the global leader in Robotic Process Automation (RPA). Automation Anywhere pioneered RPA to enable organizations to automate business processes while freeing up existing employees to spend more time on strategic tasks. Continue reading Tech Data Signs Distribution Agreement with Automation Anywhere in India