LivePerson, a global leader in conversational solutions, has been named a Leader in the Forrester Research, Inc. April 2020 report, The Forrester New Wave™: Digital-First Customer Service Solutions, Q2 2020. Continue reading LivePerson named a Leader in Digital-First Customer Service Solutions by independent research firm
Daily Archives: April 15, 2020
iQor Rapidly Scales Work-at-Home Solution with Over 50% of the Company’s Workforce to Deliver Uninterrupted Customer Interactions
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, announced that it has successfully scaled its work-at-home solution with over 15,000 of its customer experience workforce transitioned to work remotely. Continue reading iQor Rapidly Scales Work-at-Home Solution with Over 50% of the Company’s Workforce to Deliver Uninterrupted Customer Interactions