Salesforce has signed a definitive agreement to acquire Tenyx, a developer of AI-powered voice agents that create natural and engaging conversational experiences, transforming customer service. Continue reading Salesforce Signs Definitive Agreement to Acquire Tenyx
Category Archives: Acquisitions & Mergers
SoundHound AI Acquires Amelia
SoundHound AI, Inc., a global leader in voice artificial intelligence, announced the acquisition of Amelia, a leading enterprise AI software company. Continue reading SoundHound AI Acquires Amelia
Puzzel to Acquire SupWiz
Puzzel announced that it will acquire SupWiz, an industry leading enterprise-grade omnichannel conversational AI platform, helping its customers further unlock the growing potential of AI for excellent customer experiences1 (CX). Continue reading Puzzel to Acquire SupWiz
Five9 to Acquire Acqueon
Five9, the Intelligent CX Platform provider, announced it has entered into a definitive agreement to acquire Acqueon, a pioneering real-time revenue execution platform. Continue reading Five9 to Acquire Acqueon
NLX acquires ‘voice with visuals’ technology provider Radish Systems
NLX®, the AI platform powering advanced conversational experiences for the world’s most admired brands, announces it has acquired Radish Systems and its patented ChoiceView® technology which seamlessly adds visual interaction on voice transactions to improve efficiency, user experience, and accessibility for customer service inquiries. Continue reading NLX acquires ‘voice with visuals’ technology provider Radish Systems
Pendo Acquires Customer Intelligence Platform Zelta AI
Pendo, the all-in-one product experience platform, announced that it has acquired Zelta AI, a New York City-based startup that automates collection of customer feedback and leverages AI to uncover actionable insights from the data. Continue reading Pendo Acquires Customer Intelligence Platform Zelta AI