SoundHound AI, Inc., a global leader in voice and conversational AI, announced the acquisition of Interactions, a pioneer in AI for customer service and workflow orchestration. This strategic deal is expected to strengthen and extend SoundHound’s growing leadership in Agentic AI and accelerate its market penetration in customer service across enterprise businesses. Continue reading SoundHound AI Strengthens Its Leadership in Agentic AI with the Acquisition of Interactions
Category Archives: Acquisitions & Mergers
NiCE Closes Acquisition of Cognigy
NiCE announced the successful closing of its acquisition of Cognigy, a recognized leader in enterprise-grade conversational and agentic AI, following receipt of all required regulatory approvals. Continue reading NiCE Closes Acquisition of Cognigy
RingCentral Acquires CommunityWFM
RingCentral, Inc., a global leader in AI-powered business communications, announced the acquisition of CommunityWFM, a cloud-based, AI-first contact centre workforce management software solution. Continue reading RingCentral Acquires CommunityWFM
Concentrix Acquires SAI Digital
Concentrix Corporation, a global technology and services leader, announced its acquisition of SAI Digital— an end-to-end digital commerce and CX technology solutions company— scaling its presence in Vietnam as a strategic hub to deliver innovation and intelligent experiences for global brands. Continue reading Concentrix Acquires SAI Digital
TransPerfect Acquiring Unbabel, Solidifying Leadership Position in Language AI
TransPerfect, the world’s largest provider of language and AI solutions for global business, announced that it has acquired Unbabel, a market leader in language AI. Financial terms of the transaction were not disclosed. Continue reading TransPerfect Acquiring Unbabel, Solidifying Leadership Position in Language AI
Uniphore Announces Acquisitions of Orby AI and Autonom8
Uniphore, the Business AI company, announced it has acquired Orby AI, Inc. and intends to acquire Autonom8, Inc., two AI-native companies that will enhance the capabilities of Uniphore’s Business AI Cloud. Continue reading Uniphore Announces Acquisitions of Orby AI and Autonom8