Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, announced that TMC, a global, integrated media company, has named Confirmit Horizons a recipient of the 2017 CRM Excellence Award, presented by CUSTOMER magazine. This marks the eighth consecutive CRM Excellence Award win for Confirmit. Continue reading Confirmit Receives Award from TMC for Eighth Consecutive Year
Category Archives: Awards
TMC names Avaya a 2017 Communications Solutions Products of the Year Award Winner
Avaya announced that TMC, a global, integrated media company, has awarded Equinox a 2017 Communications Solutions Products of the Year Award. Continue reading TMC names Avaya a 2017 Communications Solutions Products of the Year Award Winner
NewVoiceMedia wins TMC’s 2017 Communications Solutions Products of the Year Award
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations announced that its premier solution, ContactWorld, has received TMC’s 2017 Communications Solutions Products of the Year Award. Continue reading NewVoiceMedia wins TMC’s 2017 Communications Solutions Products of the Year Award
TelStrat Named to “20 Most Promising Contact Center Technology Solution Providers 2017” by CIOReview
TelStrat, a global leader in compliance call recording and contact center workforce optimization solutions has been recognized as one of the 20 Most Promising Contact Center Technology Solution Providers – 2017 by CIOReview. Continue reading TelStrat Named to “20 Most Promising Contact Center Technology Solution Providers 2017” by CIOReview
Firstsource positioned as a “Major Contender” in the Everest Group’s Contact Center Outsourcing (CCO) PEAK Matrix™ Assessment 2017
Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in Everest Group’s Contact Center Outsourcing (CCO) – PEAK Matrix™ Assessment 2017. Continue reading Firstsource positioned as a “Major Contender” in the Everest Group’s Contact Center Outsourcing (CCO) PEAK Matrix™ Assessment 2017
Webhelp SA Nominated For Six Awards at the 2017 South African BPO & Contact Centre Industry Awards
Leading global customer experience and business process outsourcing company, Webhelp, is celebrating after being named a finalist in six categories at this year’s South African BPO & Contact Centre Industry Awards. Continue reading Webhelp SA Nominated For Six Awards at the 2017 South African BPO & Contact Centre Industry Awards