ClickSoftware, the leading provider of field service management software announced a number of new customer wins and updates from the second quarter of 2018. Continue reading ClickSoftware Announces Recent Customer Wins, Product Updates and Industry Accolades
Category Archives: Technology
Syniverse and Mavenir partner to accelerate RCS business messaging
Digital transformation leaders Syniverse and Mavenir, have partnered to bring to market a complete and secure cloud-based Rich Communication Services (RCS) business messaging as-a-service solution. Continue reading Syniverse and Mavenir partner to accelerate RCS business messaging
Selligent Marketing Cloud and Calabrio Partner to Connect Contact Centre and Marketing Insights
Selligent Marketing Cloud, the B2C marketing automation company, and Calabrio, a leading provider of customer engagement and analytics software announced an alliance to bridge customer care technology and digital marketing capabilities to enhance the customer journey. The market-first collaboration will enable brands to marry data gleaned from customer care engagements with digital marketing communications to create a full view of the customer and deliver consistent customer experiences. Continue reading Selligent Marketing Cloud and Calabrio Partner to Connect Contact Centre and Marketing Insights
Blue Prism and Celonis Join Forces to Accelerate Enterprise Automation Initiatives
Blue Prism, provider of the world’s most successful Digital Workforce, and Celonis, the leader in operationalizing process change for business transformation announced a partnership, which will see both companies jointly market their respective solutions. Continue reading Blue Prism and Celonis Join Forces to Accelerate Enterprise Automation Initiatives
AT&T and RingCentral Extend Relationship to Provide Enterprises with Cloud Communications and Collaboration Solutions
AT&T and RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, are extending their relationship to provide cloud-based communications services to more businesses. Continue reading AT&T and RingCentral Extend Relationship to Provide Enterprises with Cloud Communications and Collaboration Solutions
WEBTEXT Brings Intercom into Cisco Contact Centre
WEBTEXT announced that it is the first messaging company to successfully integrate Intercom with Cisco contact centre. Continue reading WEBTEXT Brings Intercom into Cisco Contact Centre