HireIQ Solutions, the innovative leader in artificial intelligence-driven talent acquisition solutions for customer-facing organizations announced that it has partnered with NICE, the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data and thereby improve business performance and efficiency. Continue reading HireIQ Partners with NICE to Take Workforce Optimization to New Dimensions
Category Archives: Partnerships
TetraVX and Five9 grow strategic partnership with integration of solutions
TetraVX, a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions, is proud to announce its nVX solution integration with Five9, a leading provider of cloud contact centre software, to better support enterprise users. Continue reading TetraVX and Five9 grow strategic partnership with integration of solutions
Thomson Reuters partners with Squirro to combine artificial intelligence technology and data to unlock customer intelligence
Thomson Reuters has partnered with augmented intelligence solution provider Squirro to provide an AI-driven solution that leverages the power of today’s CRM platforms to deliver a complete, current overview of each client, boosting engagement and facilitating deal idea generation for the banking industry. Continue reading Thomson Reuters partners with Squirro to combine artificial intelligence technology and data to unlock customer intelligence
Teleopti and PeakView Enable Exceptional Customer Experiences with New Partnership
Teleopti, a top, global vendor for workforce management (WFM) software and PeakView Communications, leading provider of cloud application solutions, have now partnered. Together, Teleopti and PeakView will bring a dynamic solution to the ever-changing business needs of the Cloud Contact Center. Continue reading Teleopti and PeakView Enable Exceptional Customer Experiences with New Partnership
Syniverse and Mavenir partner to accelerate RCS business messaging
Digital transformation leaders Syniverse and Mavenir, have partnered to bring to market a complete and secure cloud-based Rich Communication Services (RCS) business messaging as-a-service solution. Continue reading Syniverse and Mavenir partner to accelerate RCS business messaging
Selligent Marketing Cloud and Calabrio Partner to Connect Contact Centre and Marketing Insights
Selligent Marketing Cloud, the B2C marketing automation company, and Calabrio, a leading provider of customer engagement and analytics software announced an alliance to bridge customer care technology and digital marketing capabilities to enhance the customer journey. The market-first collaboration will enable brands to marry data gleaned from customer care engagements with digital marketing communications to create a full view of the customer and deliver consistent customer experiences. Continue reading Selligent Marketing Cloud and Calabrio Partner to Connect Contact Centre and Marketing Insights