PRESS RELEASE: Fuze, the leading provider of cloud-based communications solutions for the modern global enterprise announced a series of new product integrations with inContact Customer Interaction Cloud, which improve the user experience for global contact centers. The integrations are available for both new and current customers, and are designed to reduce complexity, enhance caller experience, and provide the highest quality of connectivity for agents. Continue reading Fuze Announces Deeper Connectivity with inContact
Category Archives: Partnerships
Upstream Works Software Announces New Partnership with Natilik
PRESS RELEASE: Upstream Works Software, Ltd., a provider of Omnichannel Contact Centre solutions announced a new partnership with Natilik, to effectively deliver integrated customer engagement solutions on the Cisco Collaboration platform. Together, they are making it easier and faster to deploy best-in-class customer experience solutions. Continue reading Upstream Works Software Announces New Partnership with Natilik
Swyx announces partnership with CRM specialist for enhanced customer experience
Unified communications vendor, Swyx Solutions AG and CRM expert, CAS Software AG are deepening their existing collaboration. The common goal is to open up new channels for customer communications and to bundle all contact types into one single solution. Companies can therefore transform any interaction into a unique customer experience. Continue reading Swyx announces partnership with CRM specialist for enhanced customer experience
Webhelp and honeybee Form Partnership to Revolutionise Contact Centre Sales Operations
honeybee, a pioneer set to transform the way people buy and sell, has announced a partnership with Webhelp, one of the world’s leading customer experience and business process outsourcers. The collaboration will see Webhelp introducing the honeybee solution into contact centres across the globe, improving the customer journey for organisations in a wide range of regions and industries. Continue reading Webhelp and honeybee Form Partnership to Revolutionise Contact Centre Sales Operations
DatapointEurope Achieves Diamond Status as an Avaya Edge Channel Partner
PRESS RELEASE: Avaya is pleased to announce that DatapointEurope, specialist in the integration of Unified Communications and Contact Center technologies for clients across Europe, has met the rigorous criteria required to be named an Avaya Edge Diamond channel partner. Continue reading DatapointEurope Achieves Diamond Status as an Avaya Edge Channel Partner
Unify Unveils New Triple Play Partner Marketing Programme
Unify, the Atos brand for communications software and services revealed Triple Play, a new partner marketing programme designed to help partners grow revenues with Unify. Triple Play, an interactive online product positioning tool, will be integrated into Unify’s industry-leading Partner Program in the UK. Continue reading Unify Unveils New Triple Play Partner Marketing Programme