IPI, the Contact Centre specialist and solutions provider, announced that it has signed QPC, a provider of innovative services and solutions for Contact Centres, as a partner. Continue reading IPI signs new partnership with QPC
Category Archives: Partnerships
Firstsource and Sanas partner to redefine customer conversations with AI
Firstsource Solutions Limited, a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world’s first real-time speech understanding platform, to enable next-level customer conversations powered by AI. Continue reading Firstsource and Sanas partner to redefine customer conversations with AI
TaskUs Accelerates Agentic AI-Powered CX with Strategic Partnerships with Decagon and Regal
TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, announced strategic partnerships with Decagon and Regal. Continue reading TaskUs Accelerates Agentic AI-Powered CX with Strategic Partnerships with Decagon and Regal
NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale
NICE announced a new strategic collaboration agreement (SCA) with Amazon Web Services (AWS), to transform how businesses deliver customer service through tightly integrated AI, cloud, and automation technologies. Continue reading NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale
NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfilment Across the Enterprise
NICE announced at ServiceNow’s annual customer and partner event, Knowledge 2025, a strategic partnership with ServiceNow, the AI platform for business transformation, to deliver end-to-end, fully automated customer service fulfilment. Continue reading NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfilment Across the Enterprise
Omilia and Bell Integration Partner to Drive AI-Powered Customer Experience Innovation in the UK
Omilia, a global leader in Conversational Artificial Intelligence (CAI), continues to expand its European presence through a strategic partnership with Bell Integration, a trusted and leading provider of IT services and solutions in the UK. Continue reading Omilia and Bell Integration Partner to Drive AI-Powered Customer Experience Innovation in the UK