Afiniti Inc., a global provider of artificial intelligence and customer experience optimization announced its partnership with Five9, the intelligent CX platform provider. Continue reading Afiniti Announces Partnership With Five9
Category Archives: Partnerships
Pindrop Brings Advanced AI Fraud Detection Across Communication Channels with Webex by Cisco
Pindrop, a global leader in voice authentication, fraud and deepfake detection, announced a strategic partnership with Webex by Cisco, a leading provider of collaboration technologies powering customer and employee experiences, to bring Pindrop’s enterprise-grade solutions to the Webex Suite and Webex Contact Center. Continue reading Pindrop Brings Advanced AI Fraud Detection Across Communication Channels with Webex by Cisco
Aspect and Cresta Partner to Power Workforce Planning with Agentic AI
Aspect, a leader in workforce engagement management, announced its partnership with Cresta, the leading contact centre AI platform for human and AI agents. Continue reading Aspect and Cresta Partner to Power Workforce Planning with Agentic AI
Zoom partners with Oracle to help enterprises scale customer engagement
Zoom Communications, Inc. announced a strategic go-to-market (GTM) partnership with Oracle designed to help organizations transform the experience they deliver to customers through faster resolutions, streamlined omnichannel interactions, and intelligent self-service. Continue reading Zoom partners with Oracle to help enterprises scale customer engagement
BT and Infobip Expand Partnership to Deliver AI-Powered Communications
BT and Infobip have announced the global expansion of their partnership to deliver AI-powered advanced communication services to multinational businesses worldwide. Continue reading BT and Infobip Expand Partnership to Deliver AI-Powered Communications
Medallia announces strategic partnership with Adobe, integrates with Adobe AI Agents
Medallia, the global leader in customer and employee experience, announced the expansion of its strategic partnership with Adobe, integrating with the newly launched Adobe AI Agents to shape how businesses build, deliver, and optimise customer experiences and marketing campaigns. Continue reading Medallia announces strategic partnership with Adobe, integrates with Adobe AI Agents