Category Archives: Partnerships

Amazon Web Services (AWS) and Twilio announced an extension of their longstanding strategic work together that will place powerful artificial intelligence (AI) capabilities at the fingertips of Twilio customers. Continue reading AWS and Twilio Deepen Relationship to Power Intelligence Driven Customer Engagement →

Partnerships

AWS and Twilio Deepen Relationship to Power Intelligence Driven Customer Engagement

July 26, 2023 Sam Heggie-Collins

Amazon Web Services (AWS) and Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced an extension of their longstanding strategic work together that will place powerful AI capabilities at the fingertips of Twilio customers. Continue reading AWS and Twilio Deepen Relationship to Power Intelligence Driven Customer Engagement →

Partnerships

CleverTap Partners with SpiceJet to Deliver a Seamless Customer Experience

July 25, 2023 Sam Heggie-Collins

CleverTap, the all-in-one engagement platform, announced its partnership with SpiceJet, one of India’s premier airlines. This strategic collaboration will empower SpiceJet to enhance its customer experience by leveraging CleverTap’s advanced technology to deliver personalized and contextual communication across its web and mobile channels. Continue reading CleverTap Partners with SpiceJet to Deliver a Seamless Customer Experience →

Partnerships

eGain partners with Talkdesk to modernize customer service

July 24, 2023 Sam Heggie-Collins

eGain, the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, a global cloud contact centre leader for enterprises of all sizes, to help businesses modernize customer service with the power of AI-infused knowledge management and rich digital capabilities. Continue reading eGain partners with Talkdesk to modernize customer service →

Partnerships