Artificial Solutions®, the leading specialist in Conversational AI, announced a new partnership agreement with U.S. business and technology consulting firm, Neudesic. Continue reading Artificial Solutions Announces Partnership with Neudesic
Category Archives: Partnerships
LiveChat Launches in Square App Marketplace to Provide Omnichannel Chat Features for Square Sellers
LiveChat, a provider of software solutions for managing business communication, announced the launch of its integration with Square, the globally trusted software, payments, and hardware company. Continue reading LiveChat Launches in Square App Marketplace to Provide Omnichannel Chat Features for Square Sellers
TTEC Digital announces strategic CX partnership with Google Cloud
TTEC announced the expansion of its partnership with Google Cloud that will allow customers to use Google’s AI-powered Contact Center-as-a-Service (CCaaS) capabilities to strengthen the real-time interactions with customers across digital and live channels. Continue reading TTEC Digital announces strategic CX partnership with Google Cloud
IPI partners with Verint to deliver workforce engagement innovation
IPI, the contact centre specialist, announced that it has partnered with Verint® to deliver a new and complete enterprise-grade Workforce Engagement (WFE) solution portfolio to its clients. Continue reading IPI partners with Verint to deliver workforce engagement innovation
Sprinklr and Sitel Group® Partner to Enhance the Contact Center with Social Customer Service
Sprinklr, the Unified-CXM platform for modern enterprises, and Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced a new partnership that will help companies enhance social customer service. Continue reading Sprinklr and Sitel Group® Partner to Enhance the Contact Center with Social Customer Service
Genesys Announces Strategic Collaboration Agreement with AWS
Genesys®, a global cloud leader in experience orchestration, announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services, Inc. (AWS) to help organizations create exceptional experiences through deeper coordination of technologies and intelligent, automated solutions. Continue reading Genesys Announces Strategic Collaboration Agreement with AWS