Uniphore, the leader in Conversational AI and Automation announced a strategic partnership with Avaya, a global leader in solutions to enhance and simplify communications and collaboration, to bring its integrated Conversational AI and communications platform to customers across the Middle East and African (MEA) region. Continue reading Uniphore Announces Partnership With Avaya
Category Archives: Partnerships
ConvergeOne Collaborates with Redox to Deliver an Improved Patient Experience for Healthcare Organizations
ConvergeOne, the preeminent services-led provider of cloud, collaboration and digital modernization solutions, and Redox, the market-leading healthcare interoperability solution, announced a collaborative partnership. Continue reading ConvergeOne Collaborates with Redox to Deliver an Improved Patient Experience for Healthcare Organizations
Avaya and Wavenet Partner to Bring Cloud-Based Experience Platform to UK Customers
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, this week announced a strategic partnership with Wavenet, an award-winning cloud provider of telecoms and technology solutions, as a wholesale service provider and Tier 1 Value-Added Reseller of Avaya OneCloud™ across the UK. Continue reading Avaya and Wavenet Partner to Bring Cloud-Based Experience Platform to UK Customers
Avaya Partners with Startek® to Support Global Businesses Through Packaged CX Offering
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, has signed a memorandum of understanding (MoU) with Startek®, a global customer experience (CX) solutions provider, that will see the two companies partner to make it easier for global businesses to meet the ever-evolving needs of their customers. Continue reading Avaya Partners with Startek® to Support Global Businesses Through Packaged CX Offering
Infobip integrates with ServiceNow to improve customer experience
Infobip, the global cloud communications platform, has integrated with ServiceNow to provide enhanced messaging capabilities for ServiceNow customers. The integration, available now in the ServiceNow® Store, improves the customer experience by using two-way messaging for customer support, resulting in faster response times, consistent messaging, and increased customer satisfaction. Continue reading Infobip integrates with ServiceNow to improve customer experience
transcosmos and NTT Com launch a demonstration test of customer services in a virtual space in the metaverse
transcosmos inc. and NTT Communications Corporation announced that they launched a demonstration test of a virtual communication service in the metaverse to enable businesses to serve customers online via enjoyable virtual communication. Continue reading transcosmos and NTT Com launch a demonstration test of customer services in a virtual space in the metaverse