Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned managed service provider for small to medium-sized businesses in the contact centre market. Continue reading Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership
Category Archives: Partnerships
InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling
InMoment, the leading provider of Experience Improvement solutions, announced that it has deepened its partnership with Bright, an award-winning, immersive learning platform, and has developed a fully integrated, AI-powered upskilling application to expand employees’ abilities, improve coaching, and decrease skill gaps. Continue reading InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling
Engage Hub and MaxContact partner to optimise contact centre operations
Engage Hub, the data-driven customer engagement and journey orchestration company, announced a partnership with UK-based Contact Centre Software provider (CCaaS), MaxContact, to help organisations maximise cost savings, service levels and efficiency in contact centres. Continue reading Engage Hub and MaxContact partner to optimise contact centre operations
Maintel expands partnership with Avaya to enhance their Customer Experience Solutions
Maintel, the pioneering cloud and managed services company, has announced an expanded partnership with Avaya, a global leader in customer experience solutions. Continue reading Maintel expands partnership with Avaya to enhance their Customer Experience Solutions
Route 101 and PolyAI Join Forces to Transform Customer Engagement with Advanced AI Technology
Route 101, a leading provider of contact centre technology and customer engagement solutions, is thrilled to announce a strategic partnership with PolyAI, a trailblazing innovator in AI-powered voice assistants. Continue reading Route 101 and PolyAI Join Forces to Transform Customer Engagement with Advanced AI Technology
Daktela & Awaken Intelligence have united to provide deeper insights into customer interactions
In a strategic move to enhance customer engagement, Awaken Intelligence has partnered with Daktela. Continue reading Daktela & Awaken Intelligence have united to provide deeper insights into customer interactions