TTEC, a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands announced that it has been ranked 13th on FlexJobs’ annual list of the Top 100 Companies to Watch for Remote Jobs in 2020. Continue reading TTEC Named a Top 100 Company to Watch for Remote Jobs in 2020
Directors Club® Announce the Finalists for the Spring 2020 edition of the UK National Innovation Awards®
Directors Club®, the UK’s fastest growing members club for business leaders, is delighted to announce the finalists for the Spring 2020 edition of the UK National Innovation Awards® competition. Continue reading Directors Club® Announce the Finalists for the Spring 2020 edition of the UK National Innovation Awards®
Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions
Noetica – A British company, developing software products for the global contact centre market announced that it has partnered with Xdroid to integrate its machine learning and artificial intelligence (AI) powered real-time voice analytics, with Noetica’s contact centre and telephony solution platform. The joint solution has been implemented at a large contact centre in the UK. Continue reading Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions
Shattering the myth – why there’s more to outsourcing than cutting costs
In a market that is increasingly becoming defined by a ‘lowest-cost’ approach, it’s time to shatter the myth that out-sourcing is simply a cost cutting exercise. Continue reading Shattering the myth – why there’s more to outsourcing than cutting costs
8×8 and EveryCloud expand partnership into South West contact centre market
8×8, a leading integrated cloud communications provider announced its expansion into the South West of England with leading cloud communications consultancy, EveryCloud. Continue reading 8×8 and EveryCloud expand partnership into South West contact centre market
Upland Software Acquires Localytics
Upland Software, a leader in cloud-based enterprise work management software, has acquired Localytics, a leading provider of mobile app personalization and analytics solutions. Continue reading Upland Software Acquires Localytics