8×8 and EveryCloud expand partnership into South West contact centre market

8×8, a leading integrated cloud communications provider announced its expansion into the South West of England with leading cloud communications consultancy, EveryCloud.

Contact Centre CLUB

This latest venture builds on the success of 8×8 and EveryCloud’s initial partnership in 2019 with a focus on the North West region. The successful union helped the likes of the UK’s largest legal firm, Slater and Gordon, transform its customer services. This continued partnership will now enable 8×8 to extend its channel reach even further, capitalising on the burgeoning South West contact centre market.

EveryCloud is an award winning cloud communications and security provider with offices across the UK, supporting clients in a variety of sectors – including global financial services firms BDO and Homeserve PLC, professional sports organisations such as Everton Football Club, restaurant chains Côte Brasserie and Searcys – and Europe’s largest cinema operator, ODEON Cinemas Group.

EveryCloud is investing significantly in the South West of England and is working with local events to support the region. The partnership will enable EveryCloud to meet the demand for cloud communications solutions in the South West of England with 8×8 X Series.

Keith Jackson, Director Channel Sales EMEA at 8×8, said: “EveryCloud is a key strategic partner for us and we’re delighted to build our relationship with them by expanding across the UK into the South West. We’re seeing fantastic results from companies implementing our 8×8 X Series that are better equipped to rapidly respond to customer queries, increase call volumes and analyse productivity for strategic planning. We’re excited to continue our work with EveryCloud and to take 8×8 X Series into even more businesses in the South West and beyond.”

Keith Purves, Director at EveryCloud, commented “Our partnership with 8×8 has been a resounding success and we’re excited to be able to provide our customers with an enhanced service through the latest in cloud communications and contact centre technology. Having successfully secured new clients like Slater and Gordon in the North West, we will be able to keep the same momentum going with an extended client footprint now. Providing our customers with the best service through the latest technology and striving for excellence is something we take pride in at EveryCloud and we can’t wait to see the partnership go from strength to strength.”

About 8×8, Inc.

8×8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, chat and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

For additional information, visit www.8×8.com