Capacity, the AI-powered support automation platform, announced the acquisition of Textel, a cloud-based texting platform. With the acquisition, Capacity will enhance the end-user customer experience by expanding its capabilities to include AI-powered SMS business texting features. Continue reading Capacity Acquires Textel to Enable Businesses With Conversational AI in SMS
Tag Archives: Conversational AI
Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to provide businesses with intuitive, intelligent customer service tools and support powered by the Vonage Communications Services Platform. Continue reading Vonage Partners with Conversational AI Platform EBO.ai to Enable Intelligent Customer Support for Businesses
Deloitte Netherlands Selects Teneo to Build Conversational AI Solution
Artificial Solutions®, the leading specialist in enterprise-strength Conversational AI, announced that Deloitte Netherlands has chosen the award-winning, conversational AI platform, Teneo®, to build a virtual assistant to support the HR function. Continue reading Deloitte Netherlands Selects Teneo to Build Conversational AI Solution