eGain, the leading provider of customer engagement solutions announced that eGain Solve, its digital-first omnichannel customer engagement suite, has been named a Trendsetting Product of 2018 by KMWorld Magazine. Continue reading eGain Solve™ named a KMWorld Trend-Setting Product for 2018
Tag Archives: eGain
eGain announces risk-free “AI Value in 30 Days” program
eGain, the leading provider of cloud-based customer engagement solutions announced a revolutionary program “AI in 30 Days” to make it super-easy for contact centers and customer service organizations to get going with AI for quick business value. Continue reading eGain announces risk-free “AI Value in 30 Days” program
eGain enables conversational customer service through Facebook® Messenger™
eGain, the leading provider of cloud-based customer engagement solutions announced its integration with Facebook Messenger. Continue reading eGain enables conversational customer service through Facebook® Messenger™
eGain announces integration with Salesforce.com
eGain, the leading provider of cloud-based customer engagement solutions, announced its integration with Salesforce.com. Continue reading eGain announces integration with Salesforce.com
eGain appoints SaaS sales veteran Todd Woodstra as Senior Vice President, Global Sales
eGain, a leading provider of cloud customer engagement solutions announced that Todd Woodstra has joined the Company as Senior Vice President, Global Sales. Continue reading eGain appoints SaaS sales veteran Todd Woodstra as Senior Vice President, Global Sales
eGain announces embedded AI knowledge for Cisco Finesse™ desktop
PRESS RELEASE: eGain, the leading provider of cloud customer engagement solutions announced eGain Solve™ for Cisco, a cloud-based solution seamlessly integrated with Cisco’s contact center platform and offered as part of the Cisco SolutionsPlus™ program. Continue reading eGain announces embedded AI knowledge for Cisco Finesse™ desktop