Firstsource, a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, announced the appointment of Rajiv Malhotra as Head of Europe Business.
In this role, Rajiv’s will focus on accelerating Firstsource’s growth in the UK and Europe, extending the reach of Firstsource’s transformational digital offerings in the region, and overseeing client relationships.
A veteran of the IT /BPO industry, Rajiv brings over 20 years of experience across Financial Services, Insurance, Retail, Logistics, Healthcare and Media, and deep expertise in growing the business of leading companies, including Mphasis and Atos Syntel, in the UK and Europe.
Vipul Khanna, MD & Chief Executive Officer, Firstsource Solutions said, “As Firstsource continues its rapid growth and focuses on increasing market share in the UK and Europe, Rajiv’s strong leadership and background will be a real asset to us. During his career, he has consistently delivered top-notch results with his passion for building strong relationships and helping clients realize their objectives. We are thrilled to have him on board.”
Rajiv Malhotra, Head of Europe Business, Firstsource Solutions commented, “I am excited to join the high performing team at Firstsource. I look forward to working with my talented colleagues to build on the company’s strong suite of digital-first offerings and reinforce its reputation as a responsive company that always puts people-first.”
Operating in the UK since 2006, Firstsource has grown quickly to over 5,000 employees across six regional sites. It serves market leading UK companies across retail banking, insurance, media, telecom, utilities, and life sciences.
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology and other industries. The Company’s ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US, the UK, India and the Philippines, Firstsource acts as a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies.