Medallia, the global leader in customer and employee experience, announced that Uncommon James, a leading jewellery brand founded by television personality and fashion entrepreneur Kristin Cavallari, has selected Medallia as its experience management platform of choice. Continue reading Uncommon James Chooses Medallia For Customer Experience
Tag Archives: Medallia
DFS Furniture chooses Medallia for customer experience
Medallia, the global leader in customer and employee experience, announced that DFS Furniture has selected Medallia as its experience management platform of choice. Continue reading DFS Furniture chooses Medallia for customer experience
Medallia to Acquire Mindful, the Global Leader in Contact Centre Callback Technology
Medallia, the global leader in customer and employee experience, announced it has signed a definitive agreement to acquire Mindful, the leader in callback automation, from Alpine Investors, a people-driven private equity firm. Continue reading Medallia to Acquire Mindful, the Global Leader in Contact Centre Callback Technology
Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition
Directors Club United Kingdom is delighted to announce the results for the 2021 edition of the UK National Innovation Awards competition. Continue reading Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition
Medallia Partners with Adobe to Deliver Complete View of End-to-End Customer Experience Journey
Medallia announced an integration between Medallia Experience Cloud and Adobe Experience Platform (AEP) that gives brands comprehensive insights into the complete customer journey to deliver highly personalised real-time experiences that increase purchase frequency. Continue reading Medallia Partners with Adobe to Deliver Complete View of End-to-End Customer Experience Journey
CallMiner and Medallia Announce Partnership to Empower Voice of the Customer Insights with Direct and Indirect Feedback
CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced a partnership with Medallia, the leader in Customer Experience Management cloud technology. The new partnership pairs CallMiner’s contact centre engagement analytics with those of Medallia’s feedback solutions to provide comprehensive Voice of the Customer (VOC) insight within a cloud-based integrated offering. Continue reading CallMiner and Medallia Announce Partnership to Empower Voice of the Customer Insights with Direct and Indirect Feedback