Noetica – A British company, developing software products for the global contact centre market, announced that the award-winning financial services organisation, OneFamily, is using its outbound contact centre technology. Continue reading OneFamily Improves Family Engagement with Proactive Outbound Contact Centre Solution from Noetica and Opus Technology →

Noetica – A British company, developing software products for the global contact centre market, announced that a medical organisation in the U.S. has deployed its SmartBound™ solution. Continue reading US Medical Organisation Improves Patient Appointment Process With Proactive Outbound Dialling from Noetica →

Noetica, a British company, developing software products for the global contact centre market, announced that LAVG is using its fully integrated outbound dialling solution to improve the debt recovery process. LAVG is a bailiff and debt collection organization in the Netherlands. Continue reading LAVG Optimises its Outbound Contact Centre Operations with Noetica →

A British company, developing software products for the global contact centre market,  announced that Italy-based MeTMi has deployed the latest version of its advanced call scripting, agent guidance and intelligent desktop solution – Synthesys™ – for its Voice & Web business unit. Continue reading MeTMi Uses Noetica Synthesys™ for Inbound Call Handling Across its European Contact Centre Operations →