MessengerPeople, the leading Software-as-a-Service provider for communication through messaging apps, today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.
“We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are, and when they want, using the Messages app on iOS. Businesses that use our MessengerPeople Customer Service Platform can easily sign up to try Apple Business Chat beta,” says MessengerPeople Chief Executive Officer Franz Buchenberger.
MessengerPeople clients can use Apple Business Chat to chat with their customers, set up appointments, receive orders, or process a payment transaction for goods or services with Apple Pay. These integrated functions will radically simplify the end customer’s journey looking for relevant businesses, getting in touch with them, and finally making purchases.
Customer inquiries can be managed intuitively, professionally, and in full compliance with data protection regulations over the Munich company’s software service. More than 1,500 companies in over 60 countries are already using the leading Software-as-a-Service solution to communicate with their customers.
With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.
To start an Apple Business Chat, customers can click the ‘Chat with Messages’ button on the business website or in their iOS app. A conversation with the customer service will open instantly in the Messages app, and users can take their time responding when it’s convenient.
Apple Business Chat is now available to users and businesses in Australia, Canada, France, Germany, Hong Kong, Italy, Japan, Singapore, Switzerland, UK and US, and is built into iOS 11.3 and higher.
MessengerPeople is a pioneer in Messenger Services and the leading Software-as-a-Service provider for communication through messaging apps. The innovative platform allows companies to offer professional customer service and marketing over WhatsApp, Facebook Messenger, Telegram, and Insta. Over 1,500 companies, cities and communities, associations, institutions, political parties, and influencers in over 60 countries use the WhatsBroadcast solution. The successful Munich startup was founded in 2015 by Franz Buchenberger and Maximilian Tietz. As of August 2018, the Munich company is known as MessengerPeople and currently has 60 employees from 10 different countries. Visit https://www.messengerpeople.com