RingCentral Completes Acquisition of Dimelo, a Leading Digital Customer Engagement Platform

RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions announced that it has completed its acquisition of Dimelo, a leading cloud-based digital customer engagement platform. The acquisition of Dimelo further bolsters RingCentral’s leadership position as the #1 cloud communications provider worldwide. Continue reading RingCentral Completes Acquisition of Dimelo, a Leading Digital Customer Engagement Platform

botique.ai Launches the First AI Powered Digital Agent ‘Chatbot’ Platform for SMBs

botique.ai Inc., the Conversational Artificial Intelligence Company, announced the launch of the first Conversational Artificial Intelligence Digital Agent Platform for small and medium businesses (SMBs). The AI-powered Chatbot platform is designed to help small businesses add intelligent and conversational features to their customer engagement channels. Continue reading botique.ai Launches the First AI Powered Digital Agent ‘Chatbot’ Platform for SMBs

Four Ways to Increase Meaningful Interactions With Your Customers

INVESTING in overall brand experience for customers is one of the most important aspects of any business. By building a happy, loyal customer base that makes brand interaction easy and enjoyable, businesses can ensure that they have the edge over competitors. With the rise of challenger brands, this has become particularly important for the utilities industry over recent years as consumers move away from The Big Six. Continue reading Four Ways to Increase Meaningful Interactions With Your Customers