NelsonHall recognizes Intelenet® Global Services as a Leader in Customer Management Services Analytics

PRESS RELEASE: International Business Process Outsourcing (BPO) provider, Intelenet® Global Services, has been recognized by NelsonHall as a Leader in Customer Management Services (CMS) Analytics. Intelenet® Global Services’ customer management services include speech, text and social media analysis, as well as the growing field of predictive analytics. Continue reading NelsonHall recognizes Intelenet® Global Services as a Leader in Customer Management Services Analytics

New Webhelp Site Opened By Madagascar’s President

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices of leading global customer experience expert, Webhelp. Webhelp launched itself in Madagascar in April 2013. Since that time the business has grown rapidly from 60 colleagues to more than 300 today and serves 12 clients in the telecommunications, e-commerce and travel industries. Continue reading New Webhelp Site Opened By Madagascar’s President