PCI Services Provide Carrier-Grade Hosted Telephony & Unified Communications Services to SME’s For The First Time

PRESS RELEASE: Communications and IT services company PCI Services are now offering carrier-grade hosted telephony (HT) and unified communications (UC) on a pay-per-seat-per-month basis, making these services accessible to SMEs for the first time. The services allow companies to combine their existing IT infrastructure with Unify OpenScape Enterprise UC software-as-a-service (SaaS) to simplify and improve their business communications and productivity while reducing operating costs. Continue reading PCI Services Provide Carrier-Grade Hosted Telephony & Unified Communications Services to SME’s For The First Time

Frost & Sullivan Survey: 90% Of Telecom Providers Believe Integrated Cloud-based Platforms Speed Time To Market

PRESS RELEASE: According to a survey conducted by Frost & Sullivan in collaboration with BroadSoft, 90% of telecom providers believe that integrated, cloud-based platforms speed time to market for the delivery of unified communications offerings to business customers. Continue reading Frost & Sullivan Survey: 90% Of Telecom Providers Believe Integrated Cloud-based Platforms Speed Time To Market

Altitude Announces the Appointment of Daniel Lopez as Vice President for Global Delivery Transformation

PRESS RELEASE: Altitude Software announced that Daniel Lopez has been appointed Vice President for Global Delivery Transformation. Daniel will be leading Altitude’s Global Services Delivery transformation project. His mission is to ensure the efficiency and continuous improvement of Altitude services delivery model, synchronized with Altitude’s evolving product and channel management strategies. Continue reading Altitude Announces the Appointment of Daniel Lopez as Vice President for Global Delivery Transformation

8×8 Introduces the World’s First Communications Cloud to Usher in a New Era of Converged Communications and Team Collaboration

8×8 announced the world’s first Communications Cloud that combines unified communications, team collaboration interoperability, contact center and real-time analytics in a single, open platform. As part of the introduction of the 8×8 Communications Cloud™, the company also announced the acquisition of Sameroom™, an interoperability platform that enables cross-team messaging and collaboration in the enterprise; a host of new integrations with some of the world’s most popular enterprise applications; and the introduction of new open APIs for customers and partners. Continue reading 8×8 Introduces the World’s First Communications Cloud to Usher in a New Era of Converged Communications and Team Collaboration

8×8 Acquires Sameroom to Provide Companies with Interoperability across Disparate Team Collaboration Services

8×8 announced its acquisition of LeChat, Inc., the maker of Sameroom™, an interoperability platform that enables cross-team messaging and collaboration in the enterprise. The acquisition catapults 8×8 into an industry-unique position in the team collaboration market by providing interoperability between more than two dozen team collaboration clients as part of the 8×8 Communications Cloud™ (see related press release). Continue reading 8×8 Acquires Sameroom to Provide Companies with Interoperability across Disparate Team Collaboration Services

Avaya Launches “Powered by Avaya” to Enable Mid-Market Businesses to Move to Cloud

PRESS RELEASE: Avaya, the market leader in Customer Engagement technologies, announced the launch of its “Powered by Avaya” cloud offering, designed to address the growing needs of mid-market companies for cloud-based communications solutions. “Powered by Avaya” will be made available through wholesale distributors to their channel partners or through selected resellers to deliver solutions direct to their end-user customers. Continue reading Avaya Launches “Powered by Avaya” to Enable Mid-Market Businesses to Move to Cloud