Alaska National Insurance Company Implements Cincom’s Customer Communications Software

Cincom Systems, a worldwide software provider, announced that Alaska National Insurance Company, a leading insurer offering a comprehensive spectrum of commercial lines insurance coverage, has successfully implemented Cincom Eloquence® as its new customer communications solution.

“The success of Alaska National is built on exceptional service. A significant part of that commitment is delivering a stellar customer experience,” said Kristy Bottomley, Senior Vice President. “After exploring several vendor solutions, we chose Cincom’s Eloquence to enhance our correspondence processes. From the start, Cincom Eloquence has played a key role in helping our staff generate correspondence quickly and easily. Its intuitive end-user interface allows our staff to easily customize correspondence in real time with the added confidence that the content included is accurate and relevant.”

“Helping our clients exceed their customers’ expectations through better communications is our only focus,” commented Heath Laudick, North American Sales Director, Cincom Document Solutions. “We are pleased that Alaska National has already begun reaping value from Cincom Eloquence in powering its claims communications, and look forward to working with them in the future to expand its use across the enterprise.”