Acticall Sitel Group Partners with BRIDGEi2i Analytics Solutions and Qlik to Empower Customer Experience Management Through Enhanced Digitization and Big Data

Acticall Sitel Group, a world-leading provider of customer experience solutions, announced that it has established strategic partnerships with BRIDGEi2i Analytics Solutions and Qlik to further Acticall Sitel Group’s ability to leverage data and analytics to help their customers provide exceptional client experience moments. Continue reading Acticall Sitel Group Partners with BRIDGEi2i Analytics Solutions and Qlik to Empower Customer Experience Management Through Enhanced Digitization and Big Data

Everything But Water Selects Manhattan Active™ Omni to Enhance Omnichannel Customer Experience

Everything But Water, the largest specialty swimwear and resortwear retailer in the U.S., selected Manhattan Associates to deliver a first-of-its-kind software solution that creates a captivating and seamless omnichannel shopping experience. Orlando-based Everything But Water is deploying Manhattan Active Omni to manage transactions and facilitate store fulfillment operations across its full network of over 100 retail locations across the country. Continue reading Everything But Water Selects Manhattan Active™ Omni to Enhance Omnichannel Customer Experience

Frost & Sullivan Recognizes Fuze with the Innovation and Leadership Award for Its Comprehensive Portfolio of UCC Solutions

Based on its recent analysis of the Unified Communications-as-a-Service (UCaaS) and converged conferencing services industry, Frost & Sullivan recognizes Fuze with the 2017 North America and Europe Competitive Strategy Innovation and Leadership Award for its expanding portfolio of unified communications and collaboration (UCC) solutions. Continue reading Frost & Sullivan Recognizes Fuze with the Innovation and Leadership Award for Its Comprehensive Portfolio of UCC Solutions