Verint®, The Customer Engagement Company™ announced it leadership in customer engagement automation continues with two top industry honors for its Intelligent Self-Service portfolio: Continue reading Verint’s Intelligent Self-Service Automation Capabilities Take First Place with Two Prestigious Industry Honors
Daily Archives: August 21, 2018
Red Box Announces Voice Data Controller on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace
Red Box announced it has launched Voice Data Controller on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways. Continue reading Red Box Announces Voice Data Controller on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace
Bright Pattern Announces Partnership with Conduit Global to Power Digital Transformation for Contact Centres of All Sizes
Bright Pattern, the leading provider of enterprise contact centre software announces its partnership with Conduit Global, a pioneer in the cloud Contact Center as a Service (CCaaS) industry with more than 25 years’ experience planning, deploying, and managing omnichannel contact centre solutions. Continue reading Bright Pattern Announces Partnership with Conduit Global to Power Digital Transformation for Contact Centres of All Sizes
Medallia Names SaaS Industry Veteran Leslie Stretch President and Chief Executive Officer
Medallia, the leading customer experience management cloud company announced that Leslie Stretch has been named Medallia’s President and Chief Executive Officer. Previously, Stretch served as President and CEO of CallidusCloud for 10 years. In his time at Callidus he delivered a 25X increase in value in the public markets culminating in the company’s acquisition for $2.5 billion earlier this year. Continue reading Medallia Names SaaS Industry Veteran Leslie Stretch President and Chief Executive Officer