InMoment, a pioneer in cloud-based customer experience (CX) intelligence technologies, was named a Leader by independent research firm Forrester in a new report: The Forrester Wave™” Customer Feedback Management Platforms (CFM), Q4 2018. Continue reading InMoment Named a Leader by Independent Research Firm →

Kustomer, a modern CRM platform for customer experience, service and support, announced today its integration with Amazon Connect, a self-service, cloud-based contact centre service from Amazon Web Services (AWS). Continue reading Kustomer’s Native Voice Integration with Amazon Connect To Revolutionize Omnichannel Support →