Tech Data Signs Distribution Agreement with Automation Anywhere in India

Tech Data announced that it has signed an India distribution agreement with Automation Anywhere, the global leader in Robotic Process Automation (RPA). Automation Anywhere pioneered RPA to enable organizations to automate business processes while freeing up existing employees to spend more time on strategic tasks. Continue reading Tech Data Signs Distribution Agreement with Automation Anywhere in India

USA: National Grid Expands Personalization Platform to 2 Million Customers with EnergySavvy

EnergySavvy, the leader in utility customer experience transformation, today announces National Grid is expanding its implementation of the company’s Utility Customer Experience (UCX) platform. The AI-driven, end-to-end customer experience solution dramatically increased National Grid’s ability to align its low-income programs with customer needs, with initial pilots showing up to 120 percent higher enrollment in key programs. Continue reading USA: National Grid Expands Personalization Platform to 2 Million Customers with EnergySavvy