Boxever, the personalisation platform, announces its partnership with Allied Irish Banks (AIB). Boxever will work with AIB on a three year contract to help drive enhanced personalised experiences for its customers. Continue reading AIB selects Boxever to enhance customer experience
Monthly Archives: April 2019
IGEL Teams with Jabra to Improve Collaboration at the Endpoint
IGEL, a world leader in software-defined endpoint optimisation and control solutions for the secure enterprise announced that it is teaming with Jabra to improve collaboration and enhance the end user computing experience. Continue reading IGEL Teams with Jabra to Improve Collaboration at the Endpoint
Logistics Giant Aramex Innovates Last Mile Delivery With Nexmo, the Vonage API Platform
Vonage announced that Aramex has successfully digitally transformed its last-mile delivery processes using Nexmo, the Vonage API Platform. Using the Nexmo Messages APIs to integrate directly with the WhatsApp Business solution, in addition to existing messaging capabilities via Nexmo’s SMS APIs, Aramex was able to build effective communications with customers, increasing the speed, accuracy, and efficiency of messaging delivery while improving the overall customer experience. Continue reading Logistics Giant Aramex Innovates Last Mile Delivery With Nexmo, the Vonage API Platform
LogMeIn Opens AI Center of Excellence
LogMeIn announced the establishment of the company’s new Artificial Intelligence (AI) Center of Excellence (COE). Based in Herzliya, Israel, the new centre will lead the company’s research, development and advancement efforts in AI, focusing on bringing Natural Language (NLP) and Speech technologies to LogMeIn’s product line-up, including its recently announced GoTo UCC portfolio, its identity and access management portfolio (led by LastPass), and its customer engagement portfolio (led by Bold360). Continue reading LogMeIn Opens AI Center of Excellence
SurveyMonkey Completes Acquisition of Usabilla
SurveyMonkey, a leading global survey software company, announced today it has completed its acquisition of Usabilla, a leading global Voice of Customer (VoC) technology provider. Usabilla empowers 450 enterprises in 35 countries, including global brands like Lufthansa, Philips, and Vodafone to collect, analyze and act on real-time user feedback to improve their products and customer experiences. Continue reading SurveyMonkey Completes Acquisition of Usabilla
IM & group messaging now available on Re:Call from TeleWare
Leading communications technology business, TeleWare, has extended the capabilities of its communications app, Re:Call, by introducing instant messaging (IM) and group messaging. Continue reading IM & group messaging now available on Re:Call from TeleWare