SugarCRM Announces Game-Changing Product Enhancements to Accelerate Growth, Improve Business Performance and Deliver Exceptional Customer Experiences

SugarCRM®, the company that helps organizations build better business relationships announced several new platform capabilities to help companies to accelerate their business growth. Continue reading SugarCRM Announces Game-Changing Product Enhancements to Accelerate Growth, Improve Business Performance and Deliver Exceptional Customer Experiences

Vonage Partners with Altice Portugal to Provide Leading-Edge Customer Communications

Vonage, a global business cloud communications leader, has announced a partnership with Portugal-based telecommunications service company Altice Portugal to provide seamless, contextual SMS and Voice communications to its customers via Nexmo, the Vonage API Platform. Continue reading Vonage Partners with Altice Portugal to Provide Leading-Edge Customer Communications

8×8 Eliminates Upfront Cost of Business Phones with New Flex Hardware Program

8×8, a leading cloud provider of voice, video, chat and contact centre solutions for over one million users worldwide announced its new 8×8 Flex Hardware Program which helps companies take the risk out of moving to cloud communications by eliminating the upfront capital costs associated with purchasing desktop and conference phones. Continue reading 8×8 Eliminates Upfront Cost of Business Phones with New Flex Hardware Program

IPsoft Named a Leader by Independent Research Firm

IPsoft, the global leader in enterprise AI was recognized in the evaluation “The Forrester New Wave™: Standalone Chatbots for IT Operations, Q2 2019” as a Leader among the eight companies selected. In its evaluation published today, Forrester New Wave further found that IPsoft leads the pack with robust IT operations chatbot features and is the best fit for enterprises looking to make a commitment to cognitive technology. Continue reading IPsoft Named a Leader by Independent Research Firm

Detroit Pistons Partner with RingCentral to Bring Enterprise-Grade Cloud Communications to the Organization

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions announced that the Detroit Pistons and RingCentral have entered into a multi-year strategic partnership. Continue reading Detroit Pistons Partner with RingCentral to Bring Enterprise-Grade Cloud Communications to the Organization

Cape Cod Healthcare Improves Patient Experience by Upgrading Digital Communications Infrastructure with Avaya Solutions

Cape Cod Healthcare, leading provider of healthcare services in New England, is implementing new and innovative ways to enhance the patient experience with the help of unified communications and contact centre solutions from Avaya, a global leader in solutions to enhance and simplify communications and collaboration. Continue reading Cape Cod Healthcare Improves Patient Experience by Upgrading Digital Communications Infrastructure with Avaya Solutions