Automation Anywhere, a global leader in Robotic Process Automation (RPA), announced the launch of Bot Security, the industry’s first security program to set the standard for securing software bots that enable business continuity. Continue reading Automation Anywhere Delivers Business Continuity with RPA Industry’s First Bot Security Program
Monthly Archives: April 2020
Acer Gains Actionable Insights into Customer Experience with 8×8
8×8 announced that it has been selected by Acer America, one of the world’s largest multinational PC companies, as the provider of choice for its employees and contact centres in North and South America. Continue reading Acer Gains Actionable Insights into Customer Experience with 8×8
Enghouse Integrates with Microsoft Teams for Contact Centre
Enghouse Systems Limited is participating in the Microsoft Teams Connected Contact Center certification program and now offers cloud and on-premise contact centre options for Microsoft Teams. Continue reading Enghouse Integrates with Microsoft Teams for Contact Centre
Talkdesk announces Flexible Deployment and Guardian to securely shift to work-from-home solutions
Talkdesk® announced a suite of products and features to enable a swift, seamless and secure transition to Talkdesk cloud contact center solutions. Talkdesk Flexible Deployment™ offers companies an easy path to adaptability and business continuity; especially crucial in crisis scenarios. Continue reading Talkdesk announces Flexible Deployment and Guardian to securely shift to work-from-home solutions