Edify Labs, the customer experience software company that makes business communications feel more like personal ones, announced that DRF Water Heating Solutions, a full-service provider of water heating, plumbing, and energy efficiency solutions for residential, multi-family, and commercial customers, is using Edify CX to fulfil its contact centre (CCaaS) and unified communications (UCaaS) needs. Continue reading Utilities Service Provider DRF Taps Edify for Contact Center and Unified Communications →