Clarabridge Debuts Clara™ the World’s First Intelligent Search Assistant for Instant CX Insights

Clarabridge, a global leader in Customer Experience Management (CEM) for the world’s top brands, announced its latest innovation, Clara™— the world’s first intelligent search assistant providing the critical answers customer experience (CX), customer engagement, and contact centre teams need, right when they need them. Continue reading Clarabridge Debuts Clara™ the World’s First Intelligent Search Assistant for Instant CX Insights

Medallia Taps Oracle as a Preferred Cloud Infrastructure Provider to Power Medallia Experience Cloud

Oracle announced that Medallia, a global leader in customer and employee experience, has selected Oracle as a preferred cloud infrastructure provider to power its Medallia Experience Cloud SaaS platform, as part of its multi-cloud strategy. Continue reading Medallia Taps Oracle as a Preferred Cloud Infrastructure Provider to Power Medallia Experience Cloud