Five9 Named a Leader in the Aragon Research Globe™ for Conversational AI

Five9, a leading provider of the intelligent cloud contact centre, announced that it has been positioned as a Leader in the first Aragon Research Globe for Conversational AI. The report notes strengths for Five9, including its focus on self-service, seamless handoff between bots and live agents, and App Marketplace for integrations and channels. Continue reading Five9 Named a Leader in the Aragon Research Globe™ for Conversational AI