Lifesize, a leader and global provider of cloud contact centre and video meeting solutions, announced significant updates to its comprehensive cloud contact centre and collaboration suite as part of its Spring 2021 product release cycle. Continue reading Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Centre and Meeting Solutions
Daily Archives: July 29, 2021
Five9 Named a Leader in the Aragon Research Globe™ for Conversational AI
Five9, a leading provider of the intelligent cloud contact centre, announced that it has been positioned as a Leader in the first Aragon Research Globe for Conversational AI. The report notes strengths for Five9, including its focus on self-service, seamless handoff between bots and live agents, and App Marketplace for integrations and channels. Continue reading Five9 Named a Leader in the Aragon Research Globe™ for Conversational AI