Medallia, the global leader in experience management and engagement, announced that it has been named a Leader for the second consecutive year in the Gartner Magic Quadrant for Voice of the Customer* (VoC). Of the 14 vendors evaluated, Medallia received the furthest placement for completeness of vision. Continue reading Medallia Named a Leader in 2021 Gartner® Magic Quadrant™ for Voice of the Customer →

CIBC Innovation Banking is pleased to announce a debt facility of $35 million for Atlanta-based Intradiem, a leading provider of automation technology solutions for customer service teams. Continue reading CIBC Innovation Banking Provides $35 Million Debt Facility to Intradiem to Accelerate Growth →