Genesys®, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a leading AI-based social and digital listening, analytics, and consumer engagement company. Continue reading Genesys to Acquire Radarr Technologies
Daily Archives: January 22, 2024
8×8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations
8×8 announced the addition of AI-powered video meeting capabilities to the 8×8 XCaaS platform, enabling users to access real-time AI transcriptions, smart summaries, and follow up action items for enhanced collaboration during and after meetings. Continue reading 8×8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations
Nextiva Acquires Thrio
Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Continue reading Nextiva Acquires Thrio