ResultsCX, a leading provider of transformational CXM services to global brands, including Fortune 100 and 500 firms, announced that it has acquired Huntswood, a UK-based consulting and customer solutions company. Continue reading ResultsCX Acquires Huntswood
Daily Archives: February 14, 2024
Step Change Outsourcing forges a strategic partnership with DAZN for its subscribers in the UK
Step Change Outsourcing, a growing customer contact centre based in Stevenage, Hertfordshire, is thrilled to announce a partnership with DAZN, the world’s largest, fastest-growing sports streaming service, as their UK retention partner. Continue reading Step Change Outsourcing forges a strategic partnership with DAZN for its subscribers in the UK
Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences
Admiral, a leading financial services company in the UK and part of the Admiral Group, has selected Google Cloud as a strategic cloud partner. Continue reading Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences
Salesloft Acquires Drift, Expanding its AI-Powered Revenue Orchestration Platform that Serves the Entire Buyer Journey
Salesloft, the provider of the first and only AI-powered Revenue Orchestration Platform, announced the acquisition of Drift, the buyer experience and Conversational AI company. Continue reading Salesloft Acquires Drift, Expanding its AI-Powered Revenue Orchestration Platform that Serves the Entire Buyer Journey
TeamSupport Introduces AI Capabilities for Ticketing and Live Chat
TeamSupport, a leading provider of support ticketing and live chat solutions, announced that it has launched several AI-powered features to help customers deliver exceptional support at scale. Continue reading TeamSupport Introduces AI Capabilities for Ticketing and Live Chat