Datchet-headquartered ArvatoConnect has secured a five-year contract with HMRC to provide IT support services as part of the Shared Services for Government (SSfG) strategy. Continue reading ArvatoConnect awarded HMRC contract as IT service partner
Daily Archives: February 22, 2024
iQor Drives Digital Transformation in Retail With NICE CXone
iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is harnessing the power of the NICE CXone cloud-based platform to augment human service delivery through transformative CX solutions customized for leading retail, eTail, and e-commerce brands. Continue reading iQor Drives Digital Transformation in Retail With NICE CXone
Route 101 Showcases How Mitsubishi Motors UK Optimised its Zendesk Instance and Empowered its Team to Grow the Platform
Route 101, a leading Systems Integrator specialising in Contact Centre and Customer Engagement solutions, published a brand-new case study detailing a successful partnership with Mitsubishi Motors UK. Continue reading Route 101 Showcases How Mitsubishi Motors UK Optimised its Zendesk Instance and Empowered its Team to Grow the Platform
Mitel appoints new SVP and Head of International Region
Mitel®, a global leader in business communications, announced the appointment of Simon Skellon as SVP and Head of International Region. Continue reading Mitel appoints new SVP and Head of International Region