Medallia, Inc., the global leader in customer and employee experience, and Kantar announced that their partnership with Virgin Atlantic has been awarded the “Best Use of Customer Insight” accolade by the Institute of Customer Service. Continue reading Virgin Atlantic recognised for CX excellence with Medallia and Kantar programme
Daily Archives: May 23, 2024
TELUS International Partners with eGain to Elevate its CCaaS Offering with Modern Knowledge Management and AI Functionalities
TELUS International, a leading digital CX innovator has partnered with eGain Corporation, the number one AI knowledge platform for customer service. Continue reading TELUS International Partners with eGain to Elevate its CCaaS Offering with Modern Knowledge Management and AI Functionalities