Hinduja Global Solutions (HGS), a leading provider of solutions in digital experience, business process management (BPM) and digital media services, announced the opening of a new CX hub in South Africa to support both new and existing customers. Continue reading HGS Launches Global CX Hub in Cape Town, South Africa
Daily Archives: October 7, 2024
Lorikeet Secures $5 million in Funding to Empower CX Teams with First AI Agent that Offers Human-Quality Support at Scale
AI customer experience start-up Lorikeet unveiled its groundbreaking AI customer support platform, powered by a breakthrough, one-of-a-kind AI architecture able to resolve even the most complex customer inquiries and far surpass what’s possible with leading support models or chatbot approaches. Continue reading Lorikeet Secures $5 million in Funding to Empower CX Teams with First AI Agent that Offers Human-Quality Support at Scale