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Daily Archives: October 24, 2024

Technology

Cisco Announces new Webex AI Agent and AI Solutions for the Contact Centre to transform CX

October 24, 2024 Sam Heggie-Collins

Cisco has unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for Webex Contact Center. Continue reading Cisco Announces new Webex AI Agent and AI Solutions for the Contact Centre to transform CX →

CiscoWebex
Technology

Freshworks Unveils Easy-To-Use AI Agent to Improve the CX and EX

October 24, 2024 Sam Heggie-Collins

Freshworks, the provider of people-first AI service software, announced Freddy AI Agent – a new generation of easy-to-deploy and use autonomous service agents. Continue reading Freshworks Unveils Easy-To-Use AI Agent to Improve the CX and EX →

Freshworks

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