ADP®, a leading global technology company providing human capital management (HCM) solutions, announced that it has acquired WorkForce Software, a premier workforce management solutions provider that specializes in supporting large, global enterprises. Continue reading ADP Acquires WorkForce Software
Daily Archives: October 16, 2024
LivePerson announces new generative AI capabilities
LivePerson, the enterprise leader in digital-first customer conversations, announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations. Continue reading LivePerson announces new generative AI capabilities
Mitel adds Critical Event Management Solution to its portfolio
Mitel® announced that it is officially launching Mitel Critical Event Management (CEM) as part of its portfolio. Continue reading Mitel adds Critical Event Management Solution to its portfolio