All posts by Sam Heggie-Collins

Who's Buying What?

8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace

8×8, the industry’s most integrated CX platform provider, announced the renewal of its sponsorship with Southampton Football Club, extending its role as an official partner of both the Men’s and Women’s First Teams through the 2025/26 season. Continue reading 8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace →

Awards

Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success

Content Guru, a leading global provider of cloud Customer Experience (CX) and contact centre technology, is delighted to announce further recognition for its industry-leading innovation in the storm® platform and brain® AI orchestration layer, after being named as a finalist across six prestigious categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards (ECCCSAs). Continue reading Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success →

Acquisitions & Mergers

Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven CX Powerhouse

Thoma Bravo, a leading software investment firm, announced that it has entered into a definitive agreement to purchase Verint Systems, Inc. (Nasdaq: VRNT) (“Verint”) in an all-cash transaction reflecting an enterprise value of $2 billion for the company. Continue reading Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven CX Powerhouse →