Eckoh, the global provider of secure payment products and customer contact solutions, has won the Payment Innovation of the Year Award at last night’s Payments Awards 2017. Continue reading Eckoh’s Apple Pay solution wins Payment Innovation of the Year
Category Archives: Awards
Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fifth Consecutive Year
Noble Systems, a global leader in omnichannel contact centre technology solutions, has received the Frost & Sullivan 2017 Market Share Leadership Award for the North American Outbound Dialling Systems market. The award marks the fifth consecutive year that Noble has been ranked as the market leader. Noble’s key performance drivers, which include depth of innovation, strength of offering, and ownership experience, set the company apart from other vendors. Continue reading Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Fifth Consecutive Year
LogMeIn Wins 2017 KMWorld Promise Award for Artificial Intelligence Solution, Nanorep
LogMeIn announced that Nanorep, its innovative digital self-service, chatbot and virtual assistant solution, has been named the winner of the 2017 KMWorld Promise Award sponsored by KMWorld Magazine. The KMWorld Awards recognize companies that implement and integrate knowledge management practices into business processes and work with clients to ensure they reach their goals. Continue reading LogMeIn Wins 2017 KMWorld Promise Award for Artificial Intelligence Solution, Nanorep
Finalists Revealed For The Virtual Customer Assistant Category Of The UK National Innovation Awards 2017
Directors’ Club United Kingdom is delighted to announce the final shortlist for the Virtual Customer Assistant category of the UK National Innovation Awards 2017. Continue reading Finalists Revealed For The Virtual Customer Assistant Category Of The UK National Innovation Awards 2017
CPM Barcelona named Best in Class in Social Media at UK CX Awards
CPM are thrilled to announce that CPM’s International Contact Centre in Barcelona took home GOLD at the UK CX Awards – for International Business – Best in Class – Innovation in Social Media, as a result of the amazing work undertaken by their CPM Social Media Team! Continue reading CPM Barcelona named Best in Class in Social Media at UK CX Awards
Customer-facing IPsoft Amelia implementation at SEB wins AI innovation award
Nicolas Moch, Head of Information, Architecture and Strategy for SEB, the leading Nordic corporate bank, is the winner of this year’s Supernova Award from Constellation Research in the category of Artificial Intelligence and Augmented Humanity. Moch was recognized for spearheading projects with IPsoft’s Amelia to enhance bank operations and customer service. Continue reading Customer-facing IPsoft Amelia implementation at SEB wins AI innovation award