CPM first set up office in the UK in 1936 as an over-the-counter marketing agency and has continued to evolve and grow to become today’s global leader in integrated field sales, contact centre and digital sales services; representing over 200 blue chip global brands across a multitude of sectors. Continue reading Brand New CPM – The Launch of A New Brand Image
Category Archives: Outsourcing
TELUS and RingCentral Expand Portfolio of Cloud Communications Solutions to Keep Canadian Businesses Connected
TELUS, Canada’s fastest-growing national telecommunications company, and RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions announced the expansion of TELUS’ cloud communications portfolio for Canadian businesses with the introduction of TELUS Business Connect Mobile. The new cloud-based mobile offering makes the features of an enterprise-grade PBX phone system available on smartphones and tablets – eliminating the need for a landline or expensive on-premise equipment. Continue reading TELUS and RingCentral Expand Portfolio of Cloud Communications Solutions to Keep Canadian Businesses Connected
New contact centre set to open in Bournemouth creating 150 jobs
Bournemouth-based Mandy Holford has been appointed by leading contact centre business Echo-U as director of customer services as it prepares to expand into the south. Continue reading New contact centre set to open in Bournemouth creating 150 jobs
Webhelp Plays Crucial Role in Shaping the Future of the Contact Centre Industry in South Africa
Leading global business process outsourcing and customer experience expert, Webhelp, is putting its international experience and pedigree behind renewed efforts to transform the contact centre industry in South Africa. Continue reading Webhelp Plays Crucial Role in Shaping the Future of the Contact Centre Industry in South Africa
Firstsource positioned as a “Major Contender” in the Everest Group’s Contact Center Outsourcing (CCO) PEAK Matrix™ Assessment 2017
Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in Everest Group’s Contact Center Outsourcing (CCO) – PEAK Matrix™ Assessment 2017. Continue reading Firstsource positioned as a “Major Contender” in the Everest Group’s Contact Center Outsourcing (CCO) PEAK Matrix™ Assessment 2017
HGS appoints Adam Foster as CEO for Europe
Hinduja Global Solutions Limited (HGS) announced the appointment of Adam Foster as Chief Executive Officer for its European operations. Continue reading HGS appoints Adam Foster as CEO for Europe