DRUID, a global leader in conversational AI technology for enterprise productivity, enters a multi-year strategic partnership with ROBOYO, the world’s largest hyperautomation professional services company. Continue reading DRUID and ROBOYO enter a multi-year strategic partnership to boost digital transformation projects through hyperautomation
Category Archives: Partnerships
Amdocs and Microsoft expand strategic partnership to reimagine the telco experience
Amdocs and Microsoft announced a new Customer Engagement Platform. The platform will empower service providers to improve their engagement and end-user experiences and journeys across all channels and applications, streamline business processes, monetize innovative 5G use cases and accelerate the move to the cloud while leveraging the world’s leading AI capabilities. Continue reading Amdocs and Microsoft expand strategic partnership to reimagine the telco experience
Airtel deploys AI-powered speech analytics solutions for customer service transformation with NVIDIA
Bharti Airtel, India’s leading telecommunications service provider today announced that it has built an AI-based solution, in collaboration with NVIDIA which will improve the overall customer experience for all in-bound calls to its contact centre. Continue reading Airtel deploys AI-powered speech analytics solutions for customer service transformation with NVIDIA
Aptumo joins forces with KloudGin to help water providers deliver outstanding customer service
Aptumo, the billing and CRM software created by Echo Managed Services, has announced a partnership with field service and asset management platform KloudGin. Continue reading Aptumo joins forces with KloudGin to help water providers deliver outstanding customer service
Boost.ai partners with Clarasys as part of new channel-focused business strategy in the UK
Boost.ai announced a new partnership with the international experience consulting firm Clarasys. The relationship between the businesses will help bring conversational AI to more customers in the UK and marks the start of a new channel-focused approach to business for Boost.ai while enhancing Clarasys’ customer experience capability. Continue reading Boost.ai partners with Clarasys as part of new channel-focused business strategy in the UK
RingCentral Announces Strategic Collaboration Agreement with AWS
RingCentral announced a Strategic Collaboration with Amazon Web Services, Inc. (AWS) to help organizations accelerate their cloud journeys and transform their employee and customer communications. Continue reading RingCentral Announces Strategic Collaboration Agreement with AWS