[24]7 continues to strengthen its Customer Acquisition Cloud by incorporating high-frequency bidding at the device-level. By adding device-level bidding to intra-day bidding and geo-based bidding, [24]7 helps marketers tap into distinct consumer behaviors that can help them maximize the return on mobile paid search campaigns. Continue reading [24]7’s Digital Marketing Suite Brings High-Frequency Bidding to the Device Level
Category Archives: Who’s Buying What?
Aspect Software Enhances Customer Experience for Allianz Ayudhya With Aspect Unified IP
Allianz Ayudhya Assurance PCL, an operating entity under Allianz Group in Thailand, one of the world’s largest financial services companies, has moved to improve corporate revenue and productivity while lifting customer satisfaction levels by implementing Aspect® Unified IP®. Continue reading Aspect Software Enhances Customer Experience for Allianz Ayudhya With Aspect Unified IP
Funding Circle Now Delivers Conversational Messaging with Webio
Webio announces that Funding Circle, the world’s leading small business lending marketplace has selected Webio to lead the charge in introducing the latest in intelligent customer engagement to their customers. Continue reading Funding Circle Now Delivers Conversational Messaging with Webio
FCR Media to transform sales and service performance with NewVoiceMedia
NewVoiceMedia announced that FCR Media Belgium NV has chosen its ContactWorld platform to enhance its customer service experience and sales performance throughout Belgium. Continue reading FCR Media to transform sales and service performance with NewVoiceMedia
Careem accelerates Middle East ride sharing with network and contact center services from Orange Business Services
PRESS RELEASE: Orange Business Services has signed a contract with Careem, the MENA region’s leading ride-hailing company, to provide network and contact center services. A start-up now valued at more than US $1 billion and the only tech unicorn in the Middle East, Careem is rolling out its services across key markets of the Gulf Cooperation Council (GCC), as well as in Egypt and Jordan. Continue reading Careem accelerates Middle East ride sharing with network and contact center services from Orange Business Services
Credit Libanais Selects NCR to Enhance Customer Service and Accelerate its Omni-Channel Transformation Journey
PRESS RELEASE: NCR Corporation, a global leader in omni-channel solutions announced that Credit Libanais, a leading financial institution in Lebanon, will transform its contact centre with NCR’s innovative technologies. NCR will deliver a high-tech contact centre infrastructure to help Credit Libanais deliver a seamless omni-channel customer experience across its channels. Continue reading Credit Libanais Selects NCR to Enhance Customer Service and Accelerate its Omni-Channel Transformation Journey