Talkdesk® announced Companion Protect™ selected Talkdesk CX Cloud™, an end-to-end contact centre solution on a single platform as its contact centre provider. Talkdesk CX Cloud will enable Companion Protect, a leading pet health insurance company, to create a seamless customer experience for pet parents. Continue reading Companion Protect Pet Insurance to strengthen contact centre operations with Talkdesk CX Cloud
Tag Archives: CX
Cyara Unveils World-First Mobile App for Anytime, Anywhere CX Monitoring and Reporting
PRESS RELEASE: Cyara, the market-leading provider of an omnichannel CX agility platform announced the new Cyara Mobile App, which allows you to monitor your customer experience and triage production-impacting incidents anytime, anywhere. Continue reading Cyara Unveils World-First Mobile App for Anytime, Anywhere CX Monitoring and Reporting
Sutherland Deploys Genesys Platform to Reduce Complexity of Omnichannel CX Management
Sutherland, a process transformation company focused on helping Fortune 1000 companies rethink the way business gets done, has deployed PureEngage, an omnichannel customer engagement and employee collaboration offering from Genesys®, the global leader in omnichannel customer experience and contact center solutions. Continue reading Sutherland Deploys Genesys Platform to Reduce Complexity of Omnichannel CX Management